What is a Grievance?

A grievance is a formal complaint made by an employee. Employers will normally respond by conducting an investigation in accordance with their Grievance Procedure, including meeting with the employee, obtaining all the relevant information, reviewing documents and interviewing witnesses. 

If the grievance is not upheld the employee should be given an opportunity to appeal.

Should I raise a Grievance?

Raising a grievance is usually a last resort but may be the best option if all other steps taken to resolve the problem informally have not been successful.  

What can I hope to achieve by raising a Grievance?

It is important to consider what outcome you are looking for before raising a grievance and what is realistic.

Some employees may hope that a grievance will resolve the problem and improve their working life. For others it may be a prelude to a claim for Constructive Unfair Dismissal or entering into a Settlement Agreement.

Why choose OWC?

We have a great deal of experience in advising employees on raising grievances and setting out their case clearly and persuasively in writing. We can assist you throughout the grievance process in order to maximise your chances of achieving the desired outcome.

Contact our Employment Law Solicitors in London, Surrey and Middlesex

For a free initial phone call to see if we can help you, please contact Jeremy Parkinson on 020 8890 2836, email or you can contact us by filling out our online contact form.

Free Initial Phone Call

Your first phone call with us to talk through your employment matter is free of charge and confidential. Phone us now on 0208 890 2836 to discuss how we can help you. Alternatively, please complete our online contact form and we will call back at a time convenient for you.

Free Initial Meeting – Employment Tribunal Claims

Following an initial phone call, if you are considering bringing a claim in the Employment Tribunal we may offer a free initial meeting to discuss your case in more detail, including the merits and value of the claim and funding options.

No Win No Fee

In certain cases we can offer a “no win no fee” type arrangement once we have assessed your claim.

Fixed Fee

Often we will be able to agree with you a fixed fee so that you know in advance exactly what our advice or representation will cost.

Key Contacts


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